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Legal Notice

Notice of Nondiscrimination

Our commitment to equal access, language assistance, and civil rights for every member we serve.

Colorado Access Choice complies with applicable federal civil rights laws and does not exclude or otherwise discriminate against any individual on the basis of race, color, national origin (including limited English proficiency and primary language), sex, gender identity, age, disability, or religion, or any other protected category.

Colorado Access Choice provides, free of charge, reasonable modifications for individuals with disabilities and appropriate auxiliary aids and services, including qualified interpreters for individuals with disabilities and information in other formats (large print, braille, audio, etc.), and translated materials, when such modifications, aids, and services are necessary to ensure accessibility and an equal opportunity to participate to individuals with disabilities.

Colorado Access Choice also provides language assistance services, including electronic and written translated documents and oral interpretation, free of charge and in a timely manner, when such services are a reasonable step to provide meaningful access to an individual with limited English proficiency.

Requesting accommodations or language assistance

If you need reasonable modifications, auxiliary aids and services, or language assistance services, contact the Colorado Access Choice ADA Coordinator using the information below.

Filing a discrimination complaint

If you believe discrimination has occurred, you can file a complaint with the Colorado Access Choice ADA Coordinator in person, by using our online form, or by mail or email:

Colorado Access Choice ADA Coordinator4643 South S. Ulster Street, Suite 700
Denver, CO 80237
Phone: 833-575-8033 (State Relay: 711)Email: memberadacoordinator@coaccess.comOnline Form: coaccess.com/nondiscrimination/form/

Filing with the U.S. Department of Health and Human Services

You can also file a civil rights complaint with the U.S. Department of Health and Human Services Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal or by mail, phone, or fax at:

U.S. Department of Health and Human Services Office of Civil Rights1961 Stout Street, Room 08-148
Denver, CO 80294
Telephone: 800-368-1019 (TDD: 800-537-7697)Fax: 202-619-3818Complaint forms are available at hhs.gov/civil-rights/filing-a-complaint/index.html